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Web Globalization Report Card 2006

The Web Globalization Report Card 2006


Analysis of 300 global Web sites from Amazon to Volvo the leaders, the laggards and best practices.


  • Table of Contents
  • Web Sites Rated
  • About the Author


  • Improve Your Web Site By Studying the Best Global Web Sites

    From Apple to GE to Toyota, this valuable report identifies those companies that have developed Web sites that combine global reach with local usability. In all, this report rates the Web sites of 300 companies across 22 industry categories.

    More important, this report illustrates the best practices that these top Web sites share so that you can ensure that your company’s Web site will avoid the expensive and time-consuming mistakes made by those that went before. Combined with a one-hour conference call with report author John Yunker, you will get the information you need to craft a successful Web globalization strategy.

    Questions This Report Will Answer...

    We devoted more than 350 hours studying the world's leading Web sites, noting languages and visuals used on every Web site. This information, along with a wealth of historical data, will help you answer questions such as:

    • What are the most popular languages on the Internet today?
    • Is 15 languages above average or below average for a global Web site?
    • What is the most-improved global Web site?
    • How many languages do I need to support to communicate with 80% of the world's Internet users?
    • What role do visuals play in improving global navigation?
    • And what companies are using flags versus maps on their Web sites?
    • What Web sites provide the best global navigation?
    • What Web sites are more globally consistent?
    • And which Web sites provide the best-localized content?

    Who This Report Is For

    • Marketing Executives
      This report is used by executives at companies large and small to improve their Web sites relative to the competition and "best of breed" Web sites. Furthermore, the report serves as a valuable tool to raise awareness of the importance to Web globalization.
    • Globalization Consultants
      This report provides valuable, time-saving benchmark data for 300 companies. The intelligence included in this report is based on more than five years spent studying the evolution of Web globalization.
    • Translation and Localization Companies
      This report is used by translation companies to target prospective clients and do a better job of Web globalization for these clients. Upon request, we will provide a detailed breakdown of which companies support which languages so that vendors can tailor their language expertise to the right companies.

    Table of Contents

    • Introduction
    • Executive Summary

    Part I: The 300 Web Sites and How They Were Scored

    • The 300 Web Sites
    • Industry Breakdown
    • What Makes a Good Global Web Site Great?
    • Scoring Methodology
      • Performance
      • Global Navigation
      • Global Consistency
      • Localization
      • Languages
    • Methodology FAQ
    • What Do the Scores Mean?

    Part II: The Best Global Web Sites

    • The Top 20 Global Web Sites
    • What the Best Sites Have in Common
    • Takeaways
    • All 300 Web Site Scores

    Part III: Key Findings and Trends

    • Global Navigation: The Top 20
      • Splash Global Gateway Usage
      • Flags, Globes, and Other Visuals
      • Country vs. Language Orientation
    • Performance: The Top 20
    • Globalization: The Top 20
    • Localization: The Top 20
    • Languages: What’s Hot?
    • Languages: How Many?
    • Languages: The 80% Club
    • Most-Improved Web Site
    • Ten Emerging Web Sites
    • The Laggards

    Part IV: Industry Profiles

    • Overview
    • Industry Leaders
      • Airlines
      • Automotive
      • Consumer Electronics
      • Consumer Goods
      • Delivery
      • Fashion/Apparel
      • Financial Services
      • Hotels/Resorts
      • Internet Services
      • IT – Semiconductors
      • IT/Telecoms – B2B
      • IT/Telecoms – Consumers
      • Media/Entertainment
      • Medical/Pharmaceutical
      • Non-profit/Government
      • Office/Construction/Agriculture
      • Professional Services
      • Retail
      • Sports/Sporting Goods
    • Globalization Terminology
    • The Byte Level Global Benchmark

    Web Sites Rated

    The 2006 report includes scores for 300 Web sites, including the 200 companies listed below. For the complete list of companies, download the PDF brochure.

    Automotive

    Audi
    Cadillac
    BMW
    Goodyear
    Harley-Davidson
    Honda
    Hyundai
    Lexus
    Michelin
    Mercedes
    Mini
    Nissan
    Saab
    Smart
    Toyota
    Volkswagen
    Volvo

    Consumer Electronics

    Blackberry (RIM)
    Bose
    Canon
    Creative
    JVC
    Kenwood
    Kodak
    Konica Minolta
    Nikon
    Nintendo
    PalmOne
    Panasonic
    Philips
    Pioneer Electronics
    Samsung
    Sony
    Xbox

    Consumer Goods

    3M
    Avon
    Black & Decker
    Budweiser
    Coca-Cola
    Colgate
    E. J. Gallo
    Fuji Film
    Gillette
    Godiva
    KitchenAid
    Maytag
    Nestle
    Procter & Gamble
    Whirlpool

    Delivery

    DHL
    Federal Express
    UPS

    Fashion/Apparel

    Cartier
    Chanel
    Estee Lauder
    Guerlain
    J Crew
    Lands' End
    Levi's
    Louis Vuitton
    L.L. Bean
    Polo

    Financial

    American Express
    Citibank
    Chubb
    Credit Suisse First Boston
    E*TRADE
    Fidelity
    Goldman Sachs
    HSBC
    ING
    Morgan Stanley
    Prudential

    Internet

    Amazon
    eBay
    Expedia
    Google
    Hotels.com
    Monster
    MSN
    Salesforce.com
    Skype
    Weather.com
    WebEx
    Yahoo!

    IT (Software/Hardware)

    3Com
    Acer
    Adobe
    AlienWare
    AMD
    Apple
    Avid
    BMC Software
    Broadcom
    Casio
    Cisco Systems
    Dell
    D-Link
    eMachines
    EMC
    Fairchild Semiconductor
    Gateway
    HP
    IBM
    Intel
    Intuit
    Linksys
    Macromedia
    Maxtor
    Microsoft
    Netgear
    Novell
    Oracle
    Pitney Bowes
    Renesas
    SAS
    Siebel Systems
    Sun
    Texas Instruments
    Toshiba
    Trados
    Veritas
    Xerox

    Manufacturing

    Briggs & Stratton
    Dow Corning
    GE
    John Deere
    Pall

    Media/Entertainment

    BBC
    CNN
    Disney
    ESPN
    MGM

    Medical/Pharma

    Amgen
    Aventis
    Bayer
    Becton Dickinson
    Boston Scientific
    Dade Behring
    Eli Lilly
    Genzyme
    Guidant
    Medtronic
    Merck
    Monsanto
    Novartis
    Wyeth

    Professional Services

    Bearing Point
    Bechtel
    Capgemini
    Clifford Chance
    Deloitte Touche Tohmatsu
    Ernst & Young
    Jones, Day, Reavis & Pogue
    KPMG
    Manpower
    PricewaterhouseCoopers

    Retail

    Ikea
    Krispy Kreme
    McDonald's
    Starbucks
    Subway
    Wal-Mart

    Sports/Sporting Goods

    Adidas
    Callaway
    Columbia
    Saucony
    Mizuno
    NBA
    New Balance
    NFL
    Nike
    Patagonia
    Ping Golf
    Reebok

    Telecoms

    Alcatel
    Ericsson
    LG
    Lucent
    Motorola
    Nokia
    Nortel Networks
    Qualcomm
    Siemens
    Telefonica
    Vodafone

    Travel/Hospitality

    Accor Hotels
    American Airlines
    British Airways
    Carnival Cruise Lines
    Dollar Rent A Car
    Four Seasons
    Hertz
    InterContinental Hotels Group
    Le Meridien
    Marriott
    Northwest Airlines
    Omni Hotels
    Radisson
    United Airlines

     

     

     


    About the Author


    Byte Level founder John Yunker authored the first book devoted to the emerging field of Web globalization, Beyond Borders: Web Globalization Strategies. Widely acclaimed, the book is now used in a number of university and corporate training programs.

    John consults with many of the world’s largest multinational corporations, providing Web globalization training and benchmark services. Over the years, John has spoken at industry events such as:

    • IA (Information Architecture) Summit
    • Internet Retailer
    • Association for Language Companies
    • Society for Technical Communication
    This is the third edition of The Web Globalization Report Card that he has authored.

    The 2008 Web Globalization Report Card is now available.

    Available for Immediate Download

    Enterprise License: $100






    Companies that have purchased The Web Globalization Report Card over the years include Deloitte, Panasonic, Microsoft, Monster, Sun, and Sony.


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